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Manager, Systems Engineering

Manager, Systems Engineering

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# of Openings 
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Information Technology

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The Manager, Systems Engineering leads a team to ensure all supported systems are running properly in order to support critical business applications. He/she leads systems engineering efforts and provides hosting support for ArchMI, PMI and domestic/international subsidiaries. The incumbent oversees a team of approximately eight individuals and identifies the overall goals and objectives of the business, determines the functionality required to meet those needs and manages resources accordingly.



Arch MI is a new and growing mortgage insurance company with a strong and global parent – Arch Capital Group Ltd.  If you’re interested in joining a dynamic company and working with a team of motivated, high caliber people, apply today and come grow with us!


  1. Manages staff to accomplish results through effective recruitment, selection, training, development, performance management and recognition.
  2. Acts as a technical lead where required, using a combination of insights into technology and ongoing business needs to make impactful system architecture and deployment decisions.
  3. Assists with the definition and execution on system and software standards to achieve effective and efficient systems management at scale.
  4. Ensures quality of existing and new system implementations, guiding adjustments where necessary to generate high quality product.
  5. Manages relationships with vendors and service providers to ensure desired service levels are maintained or exceeded.
  6. Stay abreast of industry trends and advances in supported technologies that would add business value, making recommendations to senior management where applicable.




  1. Broad expertise in Intel hardware, operating systems, network systems and LAN/WAN environments supported.
  2. Experience with and/or solid understanding of Agile methodologies.
  3. Extensive experience supporting various Microsoft back-office applications/services (Sharepoint, Exchange, Infopath, MSSQL, consolidated print services) with the ability to perform extensive impact analysis and manage changes/configurations accordingly.
  4. Experience supporting and/or implementing Fax over IP solutions, like Rightfax.
  5. Full understanding and experience implementing enterprise monitoring solutions, like Solarwinds.
  6. Excellent interpersonal and communication skills to deal effectively with technical and non technical contacts.
  7. Effective organization and presentation abilities to present ideas and recommendations to senior management and executive-level individuals.
  8. Strategic problem solving and decision making abilities.
  9. Highly developed leadership and motivational skills.


Education & Experience:

Required knowledge and skills would typically be acquired through a Bachelors degree and 7+ years related experience including 2-4 years management experience or equivelent combination.



About Our Company

Arch Mortgage Insurance Company is the flagship U.S.-based mortgage insurer of Arch Capital Group Ltd., a leading insurance and reinsurance company operating through its subsidiaries worldwide. Based in Greensboro, North Carolina, our company is committed to our employees and our customers.  Our Total Rewards package offers competitive pay and valuable benefits.  Plus you’ll have access to a variety of programs supporting your professional development and a culture that encourages innovation, collaboration and professional growth.