Sr. Digital Product Manager

Job ID
# of Openings
Information Technology


The Arch MI Digital Product Management team has responsibility for solving human and business problems with new technology. This role drives the product strategy, product roadmap development, and market delivery/operation of the product offering in assigned business segment. The Senior Digital Product Manager will work closely with business peers and digital product management team members to effectively execute against digital initiatives including Partner Products, web/mobile channel, and Enterprise Technologies. The incumbent will be an experienced dynamic, multidimensional digital professional who is strategic, technology savvy, and skilled in both product strategy and operational efficiencies.



Arch MI is a new and growing mortgage insurance company with a strong and global parent – Arch Capital Group Ltd.  If you’re interested in joining a dynamic company and working with a team of motivated, high caliber people, apply today and come grow with us!



  1. Lead the product vision and strategic development process for assigned business segment to include product roadmap development and periodic review processes
  2. Perform market research, market validation and whitespace analysis to identify new opportunities for existing and new features and functionality
  3. Foster close relationships with key market constituents to validate product strategy and roadmap
  4. Deeply understand the business case for proposed products and initiatives in assigned business segment, including cost/benefit estimates, market trends, competitive and risk analysis, industry best practices and product development timelines.
  5. Prepare business case (financial/ROI) analysis to quantify & determine the value to the company of a current or potentially new system/application
  6. Plan, prioritize, and manage the product features and requirements from conceptual stages through product life cycles to optimize revenue and meet operational, financial and corporate objectives in assigned business segment demonstrating strong understanding of the business segment needs.
  7. Collaborate with the engineering and project management teams to ensure consistent execution of product plans following established software development methodology and processes that result in product delivery on time and in budget. Partner with business and technical teams to plan and prioritize system release and specific release content
  8. Engage business partners to develop and execute action plans to address gaps
  9. May mentor other Product Managers to accomplish results; provide training



Knowledge & Skills:

    1. Strong background in infrastructure domains, particularly experience in Collaboration Tools like Active Directory, Outlook, Sharepoint and End User Technology like VDI, Remote Access, End user devices and other client apps
    2. A background in mortgage industry or related business environment
    3. Broad understanding of usability and user experience best practices
    4. Broad experience synthesizing qualitative and quantitative data to drive decisions for building best in class digital products
    5. Broad experience delivering enterprise class software products for a national multi-cultural audience
    6. Strong understanding of product lifecycle development
    7. Broad experience defining digital content experiences (experience with mortgage products helpful)
    8. Strong ability to evaluate, analyze and interpret the voice of the customer through a variety of data sources
    9. Ability to be both strategic and tactical in day to day interactions
    10. Demonstrated knowledge of digital channels and platforms (e.g., web, mobile, client PC, partner products, social, video)
    11. Strong understanding of technologies utilized in the industry and the ability to see their impact
    12. Strong diplomatic and consensus building skills
    13. Strong ability to convey technical concepts in a clear, understandable way
    14. Strong ability to overcome internal barriers and negotiate resource constraints to produce successful digital initiatives
    15. Strong communication and presentation skills.
    16. Relevant experience working with 3rd party vendors to deliver results
    17. Strong ability to establish credibility, influence and effective working relationships with peers and stakeholders.
    18. Strong ability to interact and partner at all levels across the organization
    19. Ability to make decisions in a fast-paced, deadline-driven and rapidly changing environment.

Education & Experience:

Required knowledge & skills would typically be acquired through a Bachelor’s Degree in business, computer science or related field (or equivalent in experience) with 7 to 10 years or related experience.





About Our Company

Arch Mortgage Insurance Company is the flagship U.S.-based mortgage insurer of Arch Capital Group Ltd., a leading insurance and reinsurance company operating through its subsidiaries worldwide. Based in Greensboro, North Carolina, our company is committed to our employees and our customers.  Our Total Rewards package offers competitive pay and valuable benefits.  Plus you’ll have access to a variety of programs supporting your professional development and a culture that encourages innovation, collaboration and professional growth.


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