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Senior Collections Analyst

Senior Collections Analyst

Job ID 
# of Openings 
Job Locations 
US-NJ-Jersey City

More information about this job


Why Arch, you ask? That’s as obvious as asking why you need generous paid time off and a bonus! To complement these perks, we offer well rounded medical, dental and vision plans. Arch Insurance Group, an employee driven market-leading insurer provides property, casualty and specialty insurance services across the US. Our selfless environment strives to attract the most talented people in their fields so as to reward them with all of the good things in life: competitive salary, tuition assistance, comprehensive training programs, paid internships, rewards for passing Insurance and Actuarial designation exams, life insurance, 401(k) match plans...and much, much more!


Position Description:

As a Sr. Collections Analyst, you will work in the Premium Accounting Group. Sr. Collections Analysts are responsible for the analyzing of policy premium balances and the timely collection of outstanding premiums.


Daily responsibilities will include:


  • Communicating outstanding premium balances to brokers
  • Issuing cancellation notices for non-payment of premium
  • Reconciliation of outstanding balances
  • Troubleshoot discrepancies involving premium, commission and payment differences
  • Requesting disbursements for return premium balances
  • Unapplied cash resolution
  • Direct Collection of outstanding final audit balances to insureds
  • Maintain proper account of collection efforts
  • Work to clarify the resulting final audit and remove any doubt the insured may have disputing the amount owed
  • Provide Collection Agency Support preparing and submitting account documentation necessary for direct collection
  • Provide Legal Support by compiling account documentation necessary for litigation
  • Special projects as assigned


Education & Experience:

  • Bachelor’s degree – preferably in Accounting or Finance
  • 4 – 6 years Insurance experience preferably finance, collections or premium audit collections
  • Advanced knowledge of Microsoft Office products
  • Strong reconciliation skills
  • Strong analytical and business problem solving skills
  • Excellent written and verbal communication skills
  • Ability to work well independently and as part of a team
  • Ability to work on several tasks simultaneously
  • Attention to detail