Arch

Operations Assistant/Account Manager

US-MN-St. Paul
Job ID
2017-1578
# of Openings
1
Category
CNAX Large Account Operations

Overview

The Operations Assistant/Account Manager performs and coordinates execution of post-sale functions for Arch Large Account customers.  In addition, this position will collaborate with both regional and corporate team resources to ensure that both internal and external commitments are met.

Responsibilities

  • Primary responsibilities may include but are not limited to:
    • Preparation and communication of billing instructions;
    • Processing of multi-state, admitted casualty (WC, GL, Auto) policies;
    • Premium audit processing;
    • Calculation of loss sensitive program adjustments

Key Competencies:

  • Collaborative and team oriented
  • Customer focused with attention to detail
  • Self-directed showing personal accountability and sense of urgency
  • Takes responsibility for individual training plan
  • Strong communication and organizational skills
  • Ability to multi-task and prioritize a heavy workload to meet agreed upon expectations

Qualifications

Education & Experience:

  • College degree or coursework preferred with a minimum of 5 years experience with the following transactions:
    • large, complex WC, GL or Auto policies and/or;
    • premium audits for large WC driven customers and/or;
    • loss sensitive (large deductible or retrospectively rated) program adjustments

Technical Skills:

  • Word, Excel

Position offered will be dependent upon the individual candidate's qualifications.

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