Senior Property Claims Examiner

Job Locations US-PA-Philadelphia | US-NJ-Jersey City
Job ID
# of Openings


Responsible for the overall handling and disposition of a specific book of claims within the Specialty Property lines of business.


Arch Insurance is a global insurer offering our clients superior coverage and service. We embody the Arch guiding principle of focusing on retaining experienced and talented employees to differentiate us from the rest of the pack. Our group operates from offices in the US, Canada, Bermuda, UK, Australia and South Africa, providing specialty risk solutions to clients worldwide across a wide range of industries. With over ten years of operating history and strong financial ratings, our track record remains solid. 


Arch Insurance employs a disciplined underwriting approach and prudent risk selection across all types of business. Our mission is to provide our insureds with superb coverage and claims handling through careful and diligent underwriting of risks and business-friendly solutions. Across our global operations, Arch Insurance employees are ready to meet your needs with professionalism and excellence.


Arch Capital Group Ltd. (NASDAQ: ACGL)) is a Bermuda public limited liability company with approximately $10.5 billion in capital at December 31, 2016, and, through operations in Bermuda, the United States, Europe and Canada, writes specialty lines of property and casualty insurance and reinsurance, as well as mortgage insurance and reinsurance, on a worldwide basis. Our unique underwriting platform, successful management team and strong capital base has enabled us to establish a prominent presence in the global insurance and reinsurance markets.


The Position

Responsible for the overall handling and disposition of a specific book of claims within the Specialty Property lines of business.


Job Responsibilities

  •  Includes the acceptance of loss notices, establishing needs for outside services (adjusters, experts, etc.) and making assignments accordingly, arranging for file set-up and overseeing the handling and settlement of those cases. 
  • Oversight includes monitoring developments, ensuring that required data is obtained to determine both the extent of liability and measurement of the loss consistent with the coverage afforded, ensuring timely payments, as appropriate, pursuit of subrogation and assisting finance / accounting with reinsurance recovery, as may be necessary.
  • Work closely with Property Claims SVP (or AVP designee), as well as underwriters, in the resolution of all loss handling and coverage issues, as well as Lessons Learned.
  • Will assist in other loss handling and claims customer service responsibilities as may be assigned or directed by Property Claims SVP or designee. 



Desired Skills

  • Broad knowledge of the insurance industry and insurance claims operations
  • Strong working knowledge of commercial property claims, policy forms/coverage (particularly ISO based policy forms) and applications
  • Broad experience and understanding of the insurance claims process, commercial property policy language (particularly ISO forms) and interpretation, thereof
  • Good understanding of legal concepts and procedures
  • Strong oral and written communication skills
  • Strong mathematical capabilities, analytical and negotiating skills
  • Computer proficiency in Microsoft products (Outlook, Word, Excel, PowerPoint)


Required Education/Experience 

  • Bachelor degree preferred
  • 5-10 years of commercial property claims handling experience, as an adjuster and/or company claims examiner
  • Appropriate Adjuster Licensing in all states requiring licensing of company adjusters





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