Business Systems Analyst III

Job Locations US-NC-Greensboro
Job ID
# of Openings
Information Technology


The Business Systems Analyst III is responsible for collaborating with the digital product managers (DPM), business system owners, and users to capture the right business requests and accurately translating them to specifications that aid design, coding and testing of complex software and/or data warehouse applications within the organization.

The incumbent performs a liaison function between the DPM, business users, software engineers and QA analysts for implementing software solutions in order to accurately realize business goals.


Arch MI is a new and growing mortgage insurance company with a strong and global parent – Arch Capital Group Ltd.  If you’re interested in joining a dynamic company and working with a team of motivated, high caliber people, apply today and come grow with us!


  1. Work with the business users and DPM to accurately capture all stakeholder requests and translate them into system specifications which typically include functional, non-functional, user interface, reports and external interface specifications.
  2. Work with software engineers to ensure that the engineering realization is in accordance with the business specification.
  3. Work with the testers to ensure that all software components are tested adequately and Participates in Quality Assurance testing as the IT workload requires.
  4. Provides guidance to stakeholders on devising effective and efficient approaches to achieve project and program objectives.
  5. Manages requirements risks by proactively tracking and communicating issues, and devising methods to mitigating them.
  6. Liaise with other project and program areas to coordinate interdependencies and resolve issues.
  7. Analyzes, maps and communicates current state and future state business processes.
  8. Supports business units in the resolution of in-depth user questions and issues.
  9. Maintains a working knowledge of new technology and business analysis standards & practices.
  10. Collaborates with IT management to define and develop documentation & business analysis artifact standards, guidelines, processes, and templates.


Knowledge & Skills:

  1. Advanced knowledge of Mortgage Insurance business domain, assigned software business systems and/or data warehouse applications.
  2. In depth knowledge of business analysis processes, techniques, and work products.
  3. Understanding of experience with user experience design for web applications.
  4. Advanced knowledge and understanding of computer software development, computer terminology, and software applications.
  5. Experience in Agile software development processes
  6. Excellent analytical, problem solving and organizational skills.
  7. Excellent interpersonal and communication skills to effectively collaborate and convey information to business owners and software engineers and testers.
  8. Strong customer service skills to provide end user/business owner systems support on high level issues.

Education & Experience:

Required knowledge and skills would typically be acquired through a Bachelors degree in computer science, business or related field plus 5 to 7 years related experience


About Our Company

Arch Mortgage Insurance Company is the flagship U.S.-based mortgage insurer of Arch Capital Group Ltd., a leading insurance and reinsurance company operating through its subsidiaries worldwide. Based in Greensboro, North Carolina, our company is committed to our employees and our customers.  Our Total Rewards package offers competitive pay and valuable benefits.  Plus you’ll have access to a variety of programs supporting your professional development and a culture that encourages innovation, collaboration and professional growth.


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