• Underwriting Operations Specialist

    Job Locations US-MO-Kansas City
    Job ID
    # of Openings
  • Overview

    Arch Insurance is a global insurer offering our clients superior coverage and service. We embody the Arch guiding principle of focusing on retaining experienced and talented employees to differentiate us from the rest of the pack. Our group operates from offices in the US, Canada, Bermuda, UK, Australia and South Africa, providing specialty risk solutions to clients worldwide across a wide range of industries. With over ten years of operating history and strong financial ratings, our track record remains solid. 






    The Position:


    The Underwriting Operations Specialist participates in underwriting operations support functions in the company's Lender Products Division. 


    Functions related to this position include premium loading and balancing, premium auditing, new client setup and production of management reports.


    Specific responsibilities may include:

    • Responsible for processing premium batches for all Lender Division Products that are received from our agents and administrators.
    • Contact and resolve with agents and administrators any data or reconciliation issues with the premium batches.
    • Conduct in-house audits related to the accuracy of new premium transactions and refund transactions for the Lender Division Products.
    • Participate in the monthly contingent commission processing for the agents and administrators when needed.
    • Identify and recommend to the Underwriting Operations Manager process or system changes to improve data capture or overall product management related to the various products.
    • Other duties and/or special projects as assigned.



    Key Competencies:

    • Knowledge of insurance premium processing and policy management systems/databases is required.
    • Customer service and negotiating skills are also helpful in dealing with existing clients and prospects.
    • Analytical and Accounting reconciliation skills preferred.


     Technical Skills:

    • Advanced knowledge of Microsoft Excel (various data file formats ie.CSV.TXT) and Word are also required.


     Education & Experience:

    • Four year undergraduate degree preferred.
    • Three years of prior experience in insurance industry involving insurance/premium accounting and/or insurance underwriting operations.
    • Experience working with agents/F&I administrators or financial institutions, while not required, is an added benefit.


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