• Account Administrator

    Job Locations US-MD-Hunt Valley
    Job ID
    # of Openings
  • Overview

    The Company


    Arch Insurance Group is a market-leading specialty insurer providing property, casualty and a wide range of specialty insurance for corporations, professional firms and financial institutions around the globe. From product development to policy servicing to claims payment, we are dedicated to providing our customers with superb coverage and service.


    A subsidiary of Arch Capital Group Ltd., Arch Insurance employs disciplined underwriting and prudent risk selection across all types of business. We have offices in the United States, Canada, Bermuda, UK, Australia, and South Africa.


    Arch Capital Group Ltd. is a Bermuda-based company which provides insurance, reinsurance and mortgage insurance on a worldwide basis through its wholly owned subsidiaries. Arch offers competitive pay and a comprehensive benefits package. Additionally, Arch is committed to helping its associates create what’s next by providing access to a variety of programs supporting your professional development and a culture that encourages innovation, collaboration and professional growth. We seek talent that thinks innovatively, values collaboration and will go the extra mile to serve our customers and develop our company.


    The Position

    We are seeking team players who are career-oriented individuals and able to be self-starters with a proven track record of Operations and Business Administration success.  The selected candidates will be an integral part of a growing travel insurance organization and responsible for directing many administrative and operational activities.


    Job Responsibilities


    • Conduct onboarding process and training for new accounts
    • Managing licensing/appointment/travel retailer status, requirements and tracking
    • Support the Business Development team in administrative tasks as needed
    • Review marketing and product documents to ensure accuracy to what was proposed in sales solicitation and is contracted for in partnership agreement
    • Act as liaison to corporate finance team to make sure monthly partner commission check run is timely, accurate and efficient
    • Work with multiple functional departments including Sales, Product Development, Finance, etc. to coordinate task and projects
    • Maintain partner organization records
    • Generate and submit monthly invoices
    • Upload monthly insurance policy rosters
    • Interact with accounts on roster issue resolution
    • Support other monthly processes as needed


    Desired Skills

    • Excellent written and oral communication skills
    • Extremely organized and detail oriented
    • High energy level and strong interpersonal skills
    • Objective, ability to problem solve and multi-task
    • Must be a self-starter, demonstrate flexibility and adaptability
    • Intermediate to advanced knowledge of MS Excel

    Required Education/Experience 

    • Proven business administration ability (3+ years) to include previous Sales Administration, Business Operations, etc. skills and responsibilities. Prior corporate business experience a must.
    • Experience in travel or insurance industries a plus
    • Prior experience delivering internal business operations solutions and coordinating activities among different departments at all levels of the organization
    • Bachelor's degree preferred


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