• Claims Recovery Specialist

    Job Locations US-NC-Greensboro
    Job ID
    # of Openings
  • Overview

    The Claims Recovery Specialist is part of a team whose primary objectives are: to process and post recovery payments for Co. 3, Co. 4, Co. 7 and Co. 8. Recognize, prepare and record legal documents. Set up new collection accounts in the Recovery Management System and AS400. Work with customers, debtors, attorneys, title companies and outside collection agencies on obtaining debt validation documentation. Resolve title issues to preserve the company’s recovery and litigation rights.



    Arch MI is a new and growing mortgage insurance company with a strong and global parent – Arch Capital Group Ltd.  If you’re interested in joining a dynamic company and working with a team of motivated, high caliber people, apply today and come grow with us!


    Ensure all Recovery payments are accurately posted daily and that all checks, wires and drafts are properly imaged.


    Draft and record legal documents with accuracy that will secure our interest in the property and follow state, county and litigation guidelines to ensure we are able to recover losses on paid claims.


    Accurately set up new collection accounts in the Claims and Recoveries systems for 1st lien and 2nd lien accounts.


    Research and produce original claim packages, recorded documents and foreclosure documents associated with deficiencies, to assist in debt validation and litigation efforts.


    Work with customers (the lenders and servicers filing claims), debtors (the consumers and/or borrowers), attorneys and title companies in correcting chain of title, locating missing documents for debt validation and/or lien release.


    Prepare expense vouchers.


    Process foreclosure and bankruptcy notices and distribute incoming mail.


    Break down paid claim files and prepare documents for imaging.


    Set up newly paid education loans in the recovery system.


    Special projects as assigned.



    Knowledge and Skills


    1. General knowledge of banking and posting financial transactions.
    2. Mortgage, title searching and legal document drafting skills.
    3. Familiarity with loan documentation.
    4. General knowledge of Collections/Recoveries – involves understanding of FDCPA requirements.     
    5. Excellent organizational and communications skills. 
    6. Customer service orientation.
    7. Strong verbal and written communication skills.
    8. Proficiency in Microsoft Word, Excel, and Access.  
    9. Ability to handle heavy volume and multi-tasking.


    Education & Experience:


    Position requires college degree or a minimum of 2- 5 years’ experience in the mortgage and/or financial services industry. Ability to work with speed and accuracy is a must.



    About Our Company

    Arch Mortgage Insurance Company is the flagship U.S.-based mortgage insurer of Arch Capital Group Ltd., a leading insurance and reinsurance company operating through its subsidiaries worldwide. Based in Greensboro, North Carolina, our company is committed to our employees and our customers.  Our Total Rewards package offers competitive pay and valuable benefits.  Plus you’ll have access to a variety of programs supporting your professional development and a culture that encourages innovation, collaboration and professional growth.


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