• Operations Assistant/Account Manager

    Job Locations US-MN-St. Paul
    Job ID
    # of Openings
    CNAX Large Account Operations
  • Overview

    Arch Insurance is a global insurer offering our clients superior coverage and service. We embody the Arch guiding principle of focusing on retaining experienced and talented employees to differentiate us from the rest of the pack. Our group operates from offices in the US, Canada, Bermuda, UK, Australia and South Africa, providing specialty risk solutions to clients worldwide across a wide range of industries. With over ten years of operating history and strong financial ratings, our track record remains solid.


    The Operations Assistant/Account Manager performs and coordinates execution of post-sale functions for Arch Large Account customers. In addition, this position will collaborate with both regional and corporate team resources to ensure that both internal and external commitments are met.

    • Primary responsibilities may include but are not limited to:
    • Preparation and communication of billing instructions;
    • Processing of multi-state, admitted casualty (WC, GL, Auto) policies;
    • Premium audit processing;
    • Calculation of loss sensitive program adjustments.


    Key Competencies:

    • Collaborative and team oriented.
    • Customer focused with attention to detail.
    • Self-directed showing personal accountability and sense of urgency.
    • Takes responsibility for individual training plan.
    • Strong communication and organizational skills.
    • Ability to multi-task and prioritize a heavy workload to meet agreed upon expectations.

    Education & Experience:
    College degree or coursework preferred with a minimum of 5 years experience with the following transactionns:

    • large, complex WC, GL or Auto policies and/or;
    • premium audits for large WC driven customers and/or;
    • loss sensitive (large deductible or retrospectively rated) program adjustments.

    Technical Skills:
    Word, Excel.

    Position offered will be dependent upon the individual candidate's qualifications.


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