Arch

  • Claims Assistant

    Job Locations US-MD-Hunt Valley
    Job ID
    2018-2053
    # of Openings
    2
    Category
    Claims
  • Overview

    The Company

     

    Arch Insurance is a global insurer offering our clients superior coverage and service. We embody the Arch guiding principle of focusing on retaining experienced and talented employees to differentiate us from the rest of the pack. Our group operates from offices in the US, Canada, Bermuda, UK, Australia and South Africa, providing specialty risk solutions to clients worldwide across a wide range of industries. With over ten years of operating history and strong financial ratings, our track record remains solid.

     

    Arch Insurance employs a disciplined underwriting approach and prudent risk selection across all types of business. Our mission is to provide our insureds with superb coverage and claims handling through careful and diligent underwriting of risks and business-friendly solutions. Across our global operations, Arch Insurance employees are ready to meet your needs with professionalism and excellence.

     

    Responsibilities

    The Position

    Under general supervision, provides administrative support to the Travel Claims Department.

     

    Job Responsibilities

    • Handle incoming mail, emails, faxes
    • Responsible for setting up and assignment of new claims
    • Handles incoming telephone calls and resopnds to claim status inquiries/information requests
    • Special projects as assigned by Supervisor

    Qualifications

    Desired Skills

    • Excellent communication skills both written and verbal
    • Organizational and detail oriented.
    • Must be proficient in MS WORD, Excel
    • Customer service oriented.

    Required Education/Experience 

    • Bachelor’s Degree or equivalent works experience
    • At least 1 to 2 years of related claims experience in the insurance field.
    • Familiar with a variety of the field's concepts, practices, and procedures.
    • Team player.

     

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