• Operations Assistant

    Job Locations US-MN-St. Paul
    Job ID
    # of Openings
    CNAX Large Account Operations
  • The Position

    Arch Insurance Group is a market-leading specialty insurer providing property, casualty and a wide range of specialty insurance for corporations, professional firms and financial institutions around the globe.  From product development to policy servicing to claims payment, we are dedicated to providing our customers with superb coverage and service.


    Arch offers competitive pay and a comprehensive benefits package including a student loan assistance program, 401k company match and employee stock purchase plan (ESPP).  Additionally, Arch is committed to supporting professional development and a culture that encourages innovation, collaboration and professional growth. 


    The Operations Assistant performs and coordinates the execution of post-sale functions for Arch Large Account customers.  In addition, this position collaborates with both regional and corporate team resources to ensure that both internal and external commitments are met.

    Job Responsibilities

    Primary responsibilities may include but are not limited to:

    • Preparation and communication of billing instructions;
    • Implementation of sold programs;
    • Processing of multi-state, admitted casualty (WC, GL and Auto) policies and related endorsements;
    • Processing of premium audits;
    • Data entry and quality check of different Arch systems;
    • Set up and maintenance of electronic policy files;
    • Support on special projects as requested;
    • Other responsibilities as assigned.

    Desired Skills/Experience

    Education & Experience:

    • College degree or equivalent experience in the Insurance Industry

    Key Competencies:

    • Collaborative and team orientated
    • Customer focused with attention to detail
    • Well-organized with the ability to prioritize duties and multi-task
    • Strong analytical and problem solving ability
    • Self-directed showing personal accountability and sense of urgency
    • Strong written and verbal communication skills


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