• VP, Divisional Manager

    Job Locations US
    Job ID
    # of Openings
  • Overview

    The VP, Divisional Manager (DVP) drives a team of sales professionals to meet or exceed production and quality targets. The DVP generates corporate revenue through achievement of new insurance written (NIW)/sales objectives and supports the growth and retention of existing customers within geographically assigned territory. The DVP oversees and monitors the development, implementation and effectiveness of established account level strategic plans. The incumbent operates independently under general guidance from the SVP Regional Accounts.



    Arch MI is a new and growing mortgage insurance company with a strong and global parent – Arch Capital Group Ltd.  If you’re interested in joining a dynamic company and working with a team of motivated, high caliber people, apply today and come grow with us!


    1. Partners with lender clients to form knowledge driven relationships and ensures Arch US MI’s products and services meet lender needs. Expertly handles complex customer issues through effective problem solving and negotiation.
    2. Drives sales team to achieve stated NIW goals and ensures that production, profitability and quality targets are met or exceeded. Analyzes territories and identifies business opportunities.
    3. Understands competitor strengths and weaknesses and how Arch US MI stands in comparison. Possesses a deep understanding of the differentiated impact of Arch US MI’s offering on the customer’s business and processes and ensures that team is clearly communicating Arch US MI value proposition to customers.
    4. Develops and maintains an in-depth knowledge of company programs, products and services.
    5. Mentors and coaches AMs in the use of solution selling to sell a complex variety of products and services that will enhance business models of customers. Coaches and leads team to deliver optimal results through effectively learning the sales process and leveraging sales techniques consistent with company sales strategy.
    6. Oversees the development, implementation and maintenance of account level strategic plans and uses metrics to monitor progress against goals. Prioritizes and allocates resources to support customers and retain key regional accounts.
    7. Monitors and ensures sales team maintains account information in the customer relationship management (CRM) system. Reviews and analyzes data directing efforts as needed.
    8. Partners with national underwriting operations to compliment customer needs, expedite customer requests for programs and products and to effectively balance production and quality objectives.
    9. Collaborates and builds effective relationships with internal strategic partners to assist in the facilitation and program development according to customer needs.
    10. Keeps abreast of both national and local industry trends through networking, board and industry membership group participation and community involvement.
    11. Develops, manages and maintains departmental budgets.
    12. Manages staff to accomplish results through effective recruitment, selection, training, development, performance management and recognition.





    Knowledge & Skills:

    1. Experience successfully managing and guiding a regional sales team
    2. Self-managed, results oriented and ability to make tough decisions
    3. Excellent customer-focus orientation with the ability to develop and maintain customer satisfaction and loyalty.
    4. Extensive knowledge of sales tactics, practices and procedures.
    5. Ability to achieve credibility, influence and respect with individuals both internally and externally.
    6. Expert problem solving and negotiating skills
    7. Excellent interpersonal and communication skills.
    8. Extensive knowledge of mortgage lending products, policies and procedures.
    9. Strong knowledge of MI products and services.
    10. High level of technical proficiency with Microsoft Office suite of products including Excel, Outlook, Word and Power Point; Familiarity and high level of comfort using remote access tools (VPN) and and other web-based tools.


    Education & Experience:


    Required knowledge and skills would typically be acquired through a Bachelors degree and 8+ years related experience. Experience in loan sale aggregation and general knowledge of secondary marketing required.



    About Our Company

    Arch Mortgage Insurance Company is the flagship U.S.-based mortgage insurer of Arch Capital Group Ltd., a leading insurance and reinsurance company operating through its subsidiaries worldwide. Based in Greensboro, North Carolina, our company is committed to our employees and our customers.  Our Total Rewards package offers competitive pay and valuable benefits.  Plus you’ll have access to a variety of programs supporting your professional development and a culture that encourages innovation, collaboration and professional growth.


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