• Business Excellence Consultant

    Job Locations US-NJ-Jersey CIty | US-NC-Raleigh
    Job ID
    # of Openings
  • The Position

    Arch is seeking a Business Excellence Senior Analyst to support the global deployment of the Arch Management System (AMS). AMS combines Arch values with the best of lean management to deliver operational excellence. AMS will be deployed globally across Arch to drive quality and efficiency for an improved experience for our internal and external customers.

    The successful candidate will be a member of an AMS deployment team responsible for the execution and implementation of Lean initiatives. You will use Lean techniques to drive continuous improvements including Lean management, facilitate meetings, and provide coaching to business partners.

    This position requires a passionate, results-oriented and data-driven analyst who is able to influence and drive multiple  improvement initiatives in a complex environment with multiple stakeholders.

    This role reports directly to the Business Excellence Manager. This position may require travel as necessary, up to 80%.

    Job Responsibilities

    • Work as a team member in the deployment of lean management system practices to support a
      culture of continuous improvement
    • Use Lean management and methodologies to engage teams to solve problems and improve
      quality and efficiency
    • Work with the Business Excellence Manager to manage, plan, and execute assigned AMS
    • Perform quantitative analysis of key process indicators to identify opportunities for process
    • Help drive local communication, including project updates and other initiatives
    • Support consistent deployment and quality of the AMS methodology
    • Train and coach business partners on AMS concepts and methodologies


    Desired Skills/Experience

    • The successful candidate will demonstrate they are open-minded and willing to advance their Lean
      skillset in a fast changing and dynamic environment
    • Experience in project management
    • Attention to detail and high ability for data mining
    • Good team player and the ability to work with a wide cross-section of people in various
    • Experience in the financial services (preferred: insurance) industry
    • Proficiency with Microsoft Office products
    • Strong communication and interpersonal skills




    Required Skills/Experience

    • 3+ years of experience with Lean methodologies, or process improvement tools, methods, and


    • Bachelor's degree from an accredited university

    The Company

    Arch Capital Group Ltd. is a Bermuda-based company which provides insurance, reinsurance and mortgage insurance on a worldwide basis.  Arch Capital Services Inc. provides support and expertise to entities across ACGL to help them operate effectively and efficiently. Arch is committed to helping its associates create what’s next by providing access to a variety of programs supporting your professional development and a culture that encourages innovation, collaboration and professional growth. We seek talent that thinks innovatively, values collaboration and will go the extra mile to serve our customers and develop our company.


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