• Business Systems Analyst

    Job Locations US-NC-Raleigh | US-NJ-Jersey City
    Job ID
    # of Openings
    Information Technology
  • The Position

    The Business Systems Analyst III is responsible for collaborating with the digital product managers (DPM), business system owners, and users to capture the right business requests and accurately translating them to specifications that aid design, coding and testing of complex software and/or data warehouse applications within the organization.

    The incumbent performs a liaison function between the DPM, business users, software engineers and QA analysts for implementing software solutions in order to accurately realize business goals.

    Job Responsibilities

    1. Work with the business users and DPM to accurately capture all stakeholder requests and translate them into system specifications which typically include functional, non-functional, user interface, reports and external interface specifications.
    2. Work with software engineers to ensure that the engineering realization is in accordance with the business specification.
    3. Work with the testers to ensure that all software components are tested adequately and Participates in Quality Assurance testing as the IT workload requires.
    4. Provides guidance to stakeholders on devising effective and efficient approaches to achieve project and program objectives.
    5. Manages requirements risks by proactively tracking and communicating issues, and devising methods to mitigating them.
    6. Liaise with other project and program areas to coordinate interdependencies and resolve issues.
    7. Analyzes, maps and communicates current state and future state business processes.
    8. Supports business units in the resolution of in-depth user questions and issues.
    9. Maintains a working knowledge of new technology and business analysis standards & practices.
    10. Collaborates with IT management to define and develop documentation & business analysis artifact standards, guidelines, processes, and templates.

    Required Skills/Experience

    1. Advanced knowledge of Mortgage Insurance business domain, assigned software business systems and/or data warehouse applications.
    2. In depth knowledge of business analysis processes, techniques, and work products.
    3. Understanding of experience with user experience design for web applications.
    4. Advanced knowledge and understanding of computer software development, computer terminology, and software applications.
    5. Experience in Agile software development processes
    6. Excellent analytical, problem solving and organizational skills.
    7. Excellent interpersonal and communication skills to effectively collaborate and convey information to business owners and software engineers and testers.
    8. Strong customer service skills to provide end user/business owner systems support on high level issues.


    Required knowledge and skills would typically be acquired through a Bachelors degree in computer science, business or related field plus 5 to 7 years related experience.

    The Company

    Arch Insurance Group is a market-leading specialty insurer providing property, casualty and a wide range of specialty insurance for corporations, professional firms and financial institutions around the globe. From product development to policy servicing to claims payment, we are dedicated to providing our customers with superb coverage and service.


    A subsidiary of Arch Capital Group Ltd., Arch Insurance employs disciplined underwriting and prudent risk selection across all types of business. We have offices in the United States, Canada, Bermuda, UK, Australia, and South Africa.


    Arch Capital Group Ltd. is a Bermuda-based company which provides insurance, reinsurance and mortgage insurance on a worldwide basis through its wholly owned subsidiaries. Arch offers competitive pay and a comprehensive benefits package. Additionally, Arch is committed to helping its associates create what’s next by providing access to a variety of programs supporting your professional development and a culture that encourages innovation, collaboration and professional growth. We seek talent that thinks innovatively, values collaboration and will go the extra mile to serve our customers and develop our company.



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