• VP, Program Manager

    Entity Arch Insurance Group Inc (U.S.)
    Job Locations US-CT-Hartford
    Job ID
    Business Segment
    # of Openings
  • The Position

    The Program Manager is accountable for overall execution of all aspects of underwriting oversight for assigned programs and financial results of such programs.  Position will be responsible for coordinating activities of a team of internal and external resources that deliver superior program results.  External resources include Program Administrators (MGA), Third Party Administrators (TPA) and other service providers (e.g., loss control firms).  Arch resources include referral underwriters, claims, corporate underwriting, actuarial, finance, IT, compliance and others as necessary.

    Job Responsibilities


    • Develop annual detailed financial budget that includes key revenue and profit metrics that will be measured against budget throughout the year.
    • Identify and communicate business strategies and priorities that will be executed in order to achieve budgeted financial results.


    • Ensure corporate alignment around all business priorities and collaborate internal resources to deliver initiatives on time and within budget.
    • Manage all underwriting aspects of program, including guidelines, catastrophe capacity utilization, loss results, audits, referrals and others as necessary.
    • Coordinate with Underwriting Specialists to ensure that programs and referrals are managed and documented according to Arch guidelines.
    • Engage Underwriting Specialist to drive specific underwriting initiatives for program.


    • Analyze key performance indicators for top line and bottom line on regular basis and assess versus budget expectations.
    • Share financial analysis with Program Administrators and collaboratively develop plans to address opportunities or issues uncovered in analysis.


    • Develop deep level of knowledge about Program Administrators business, including financial results, staff, ownership and succession plans, strategies and business priorities.
    • Consultatively identify methods to strengthen relationship with Program Administrators by improving their business or financial results.

    Required Skills/Experience

    • 10+ years underwriting Property/Casualty Lines including 3+ years of program management experience


    • Bachelors Degree

    The Company

    Arch Insurance is a global insurer offering our clients superior coverage and service. We embody the Arch guiding principle of focusing on retaining experienced and talented employees to differentiate us from the rest of the pack. Our group operates from offices in the US, Canada, Bermuda, UK, Australia and South Africa, providing specialty risk solutions to clients worldwide across a wide range of industries. With over ten years of operating history and strong financial ratings, our track record remains solid.


    Arch Insurance employs a disciplined underwriting approach and prudent risk selection across all types of business. Our mission is to provide our insureds with superb coverage and claims handling through careful and diligent underwriting of risks and business-friendly solutions. Across our global operations, Arch Insurance employees are ready to meet your needs with professionalism and excellence.


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