Arch

Business Operations Analyst

Entity Arch Insurance Group Inc (U.S.)
Job Locations US-MN-St. Paul
Job ID
2020-3328
Business Segment
Insurance
# of Openings
1
Category
Arch Advantage

The Position

The Business Operations Analyst supports corporate objectives through the execution of

various property and casualty insurance centralized underwriting and operational tasks.

Analysts provide internal and external customer service in multiple areas utilizing various

software and processes. This role will be responsible for analyzing key pieces of information

and determining the appropriate course of action to ensure Service Level Agreements (SLAs)

are met. The position requires strong communication and collaboration skills, as there is daily

interaction with internal business units, external stakeholders, and international teams.

 

Job Responsibilities

Primary Areas of Responsibility may include but not limited to:

 

Underwriting support

  • Submission Clearance
  • Policy & Endorsement Issuance
  • Auto Rating
  • Coverage Specific Data Processing

Operational Support

  • Workers’ Compensation Reporting/Filings/Notices
  • Motor Vehicle Filings
  • Client Notification Issuance
  • Bureau CRIT research and resolution

Other Business Operations Support as needed

Required Skills/Experience

  • Strong analytical and problem solving ability
  • Detail-oriented
  • Customer-focused
  • Collaborative and team-oriented
  • Self directed showing personal accountability and sense of urgency
  • Strong communication and organizational skills

Education

  • Bachelor’s Degree preferred
  • Proficient with MS Word, Excel, Outlook
  • 3+ Years experience in same or related field preferred

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