Senior Claims Examiner - Property

Entity Arch Insurance Group Inc (U.S.)
Job Locations US-NJ-Jersey City | US-PA-Philadelphia
Job ID
Business Segment
# of Openings

The Position

The Claims Division is seeking a team member to join the Property Team as Senior Claims Examiner.  In this role, the responsibilities include but not to actively manage and effectively oversee assigned caseload of claims within the Specialty Property lines of business.

Job Responsibilities

Specific duties include but not limited to the below:

  • Identify and assess coverage issues, draft coverage position letters, and retain coverage counsel, when necessary as well as review coverage counsel's opinion letters and analysis
  • Develop and implement strategy relative to coverage issues which correlate with the overall strategy of matters entrusted to the handler's care
  • Develop and implement strategy to resolve matters of liability and damages of a particular case
  • Maintain contact with the TPA claim staff, business line leader, underwriter, and defense counsel, program manager and broker
  • Investigate claim and review the insureds' materials, pleadings, and other relevant documents
  • Identify and review of each jurisdiction's applicable statutes, rules, and case law
  • Review litigation materials including depositions and expert's reports
  • Analyze, and direct risk transfer, additional insured issues and contractual indemnity issues 
  • Retain counsel when necessary and direct counsel in accordance with resolution strategy
  • Analyze coverage, liability and damages for purposes of assessing and recommending reserves
  • Prepare and present written/oral reports to senior management setting forth all issues influencing evaluation and recommending reserves 
  • Travel to and from locations within the United States to attend mediations, trials, and other proceedings relevant to the resolution of the matter
  • Negotiate resolution of claims
  • Select and utilize structure brokers
  • Maintain a diary of all claims, post reserves in a timely fashion, and expeditiously respond to claims inquiries from insured, counsel, underwriters, brokers, and senior management

Desired Skills/Experience

  • Bachelor’s degree preferred
  • Proper adjuster licensing in all applicable states
  • 5 to 7 years of work experience at an insurance company and/or insurance claims loss adjustment service provider managing property claims process supporting commercial accounts
  • Considerable working knowledge of insurance industry and insurance claims operations particularly in the area of commercial property claims, property policy construction, ISO Commercial Property forms, and property insurance coverage evaluation/interpretation
  • Legal concepts and processes knowledge base
  • Exceptional communication (written and verbal), influencing, evaluation, negotiating, listening, and interpersonal skills to effectively develop productive working relationships with internal/external peers and other professionals across organizational lines
  • Strong time management and organizational skills
  • Ability to take part in active strategic discussions
  • Ability to work well independently and in a team environment
  • Hands-on experience and strong aptitude with Microsoft Excel, PowerPoint, and Word
  • Willing and able to travel 5% 

The Company

Arch Insurance is a global insurer offering our clients superior coverage and service. We embody the Arch guiding principle of focusing on retaining experienced and talented employees to differentiate us from the rest of the pack. Our group operates from offices in the US, Canada, Bermuda, UK, and Australia, providing specialty risk solutions to clients worldwide across a wide range of industries. With over ten years of operating history and strong financial ratings, our track record remains solid.


Arch Insurance employs a disciplined underwriting approach and prudent risk selection across all types of business. Our mission is to provide our insureds with superb coverage and claims handling through careful and diligent underwriting of risks and business-friendly solutions. Across our global operations, Arch Insurance employees are ready to meet your needs with professionalism and excellence.


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