Vice President - Healthcare Claims

Entity Arch Insurance Group Inc (U.S.)
Job Locations US-NJ-Jersey City
Job ID
Business Segment
# of Openings

The Position

The Claims Division is seeking a Vice President to join the Healthcare Team.  In this role, responsibilities include but not limited to Supervise Healthcare Claims Examiners and develop their claims handling skills while providing quality assurance.  

Job Responsibilities

Specific duties include but not limited to the below:

  • Effectively manage performance issues, compensation, and claim financial metrics
  • Collaborate with Healthcare Claims and Underwriting Teams to communicate claims developments and trends
  • Perform audits of selected healthcare accounts
  • May also handle a reduced caseload of complex and/or high-exposure healthcare claims which would include:
    • Communicating with insureds
    • Conducting thorough coverage analyses
    • Working with defense counsel
    • Formulating and executing plans of action
    • Effectively analyzing exposures through liability and damages assessments
    • Setting timely and appropriate reserves
    • Negotiating the resolution of cases

Desired Skills/Experience

  • Bachelor’s degree; Juris Doctorate degree preferred
  • 10-15 years working experience in legal environment or the insurance industry managing processes for healthcare claims, litigation, and coverage
  • Demonstrated people management and development skills in a service/account management role
  • Detailed technical knowledge of general liability claims handling with the ability to advise Healthcare Claims Examiners on the handling of complex injury and coverage cases
  • Healthcare claims audit experience
  • Hands-on experience and strong aptitude with Microsoft Excel, PowerPoint, and Word
  • Exceptional communication (written and verbal), evaluating, influencing, negotiating, listening, and interpersonal skills to effectively develop productive working relationships with internal/external peers and other professionals across organizational lines
  • Strong problem-solving, critical thinking, analytical, organizational, and time management skills
  • Ability to analyze, organize, and present information in a clear and succinct manner
  • Ability to take part in active strategic discussions
  • Ability to work independently and in a team environment
  • Willing and able to travel 25%

The Company

Arch Insurance is a global insurer offering our clients superior coverage and service. We embody the Arch guiding principle of focusing on retaining experienced and talented employees to differentiate us from the rest of the pack. Our group operates from offices in the US, Canada, Bermuda, UK, and Australia, providing specialty risk solutions to clients worldwide across a wide range of industries. With over ten years of operating history and strong financial ratings, our track record remains solid.


Arch Insurance employs a disciplined underwriting approach and prudent risk selection across all types of business. Our mission is to provide our insureds with superb coverage and claims handling through careful and diligent underwriting of risks and business-friendly solutions. Across our global operations, Arch Insurance employees are ready to meet your needs with professionalism and excellence.


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