Digital Product Manager

Entity Arch U.S. MI Services Inc
Job Locations US-NC-Greensboro
Job ID
Business Segment
# of Openings
Product Development

The Position

The Arch MI Digital Product Management team has responsibility for solving human and business problems with new technology. This role drives the product strategy, product roadmap development, and market delivery/operation of the product offering. The Digital Product Manager will work closely with business stakeholders, customers and agile product team members to effectively execute against digital initiatives. The incumbent will be a highly customer focused product manager with experience product strategy, value delivery and product lifecycle management.


Arch MI is a new and growing mortgage insurance company with a strong and global parent – Arch Capital Group Ltd.  If you’re interested in joining a dynamic company and working with a team of motivated, high caliber people, apply today and come grow with us!

Job Responsibilities

  1. Participate in market research, market validation and whitespace analysis to identify new opportunities for existing and new features and functionality
  2. Partner with business owners and agile product teams to build product roadmaps that will be incorporated in to the broader company product portfolio plan
  3. Foster close relationships with key market constituents to validate product strategy and roadmap
  4. Plan, prioritize, and manage the product vision and features from conceptual stages through the product lifecycle to solve customer problems in a way that is viable for the ArchMI business and feasible for our technology team to implement.
  5. Work with IT and Business partners to ensure the digital products in operation are well understood and supported
  6. Partners with business and technical teams to plan and prioritize system releases and specific release content.
  7. Assist with preparation of business case (financial/ROI) analysis to quantify & determine the value to the company of a current or potentially new system/application.
  8. Understands the business and follows the agile software development framework and processes

Required Skills/Experience

Knowledge & Skills:

  1. Strong understanding of product management with emphasis on agile software development processes
  2. Ability to craft a product vision and convert that into a concrete roadmap
  3. A background in mortgage industry, insurance or financial services
  4. Experience synthesizing qualitative and quantitative data to drive decisions for building best in class digital products
  5. Understanding of usability and user experience best practices
  6. Experience defining digital content experiences (experience with mortgage products helpful)
  7. Ability to evaluate, analyze and interpret the voice of the customer through a variety of data sources
  8. Ability to be strategic and tactical in day to day interactions
  9. Demonstrated knowledge of digital channels and platforms (e.g., web, mobile, client PC, partner products, social, video)
  10. Ability to establish credibility, influence and effective working relationships with peers and stakeholders.
  11. Ability to overcome internal barriers and negotiate constraints to produce successful digital initiatives
  12. Good communication and presentation skills.
  13. Ability to make decisions in a fast-paced, deadline-driven and rapidly changing environment.

Desired Skills/Experience






Education & Experience:

Required knowledge & skills would typically be acquired through a Bachelor’s Degree in business, computer science or related field (or equivalent in experience) with 3 to 5 years or related experience.

MBA preferred.


Working Conditions/Environment & Physical Demands:

  1. Normal office environment - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this Job. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of the Job.
  2. Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent.



Incumbent may be asked to perform other duties as required.

The Company

About Our Company

Arch Mortgage Insurance Company is the flagship U.S.-based mortgage insurer of Arch Capital Group Ltd., a leading insurance and reinsurance company operating through its subsidiaries worldwide. Based in Greensboro, North Carolina, our company is committed to our employees and our customers.  Our Total Rewards package offers competitive pay and valuable benefits.  Plus you’ll have access to a variety of programs supporting your professional development and a culture that encourages innovation, collaboration and professional growth.


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