Assistant Vice President - Small Commercial Program Manager

Entity Arch Insurance Group Inc (U.S.)
Job Locations US-CT-Hartford | US-NJ-Jersey City | US-NY-New York
Job ID
Business Segment
# of Openings

The Position

The Small Commercial Program Manager is accountable for execution of underwriting development and oversight for small commercial business and financial results of such programs. Position will be responsible for coordinating activities of a team of internal and external resources that deliver superior program results.  External resources include Program Administrators (MGA), Third Party Administrators (TPA) and other service providers (e.g., loss control firms).  Arch resources include referral underwriters, claims, corporate underwriting, strategy and distribution, actuarial, finance, IT, compliance and others as necessary.

Job Responsibilities

Responsibilities include all activities necessary to develop and manage programs and deliver superior financial results, including the following:



  • Develop annual detailed financial budget that includes key revenue and profit metrics that will be measured against budget throughout the year.
  • Identify and communicate business strategies and priorities that will be executed in order to achieve budgeted financial results.
  • Lead Speed to Market (STM) initiatives with appropriate DPM/BPM resources for all small commercial opportunities.


  • Ensure corporate alignment around all business priorities and collaborate internal resources to deliver initiatives on time and within budget.
  • Manage all underwriting aspects of small commercial programs, including guidelines, catastrophe capacity utilization, loss results, audits, referrals and others as necessary.
  • Coordinate with SVP, P&C Programs Underwriting to ensure that programs and referrals are managed and documented according to Arch guidelines.
  • Engage Underwriting Specialist to drive specific underwriting initiatives for program.


  • Analyze key performance indicators for top line and bottom line on regular basis and assess versus budget expectations.
  • Share financial analysis with Program Administrators and collaboratively develop plans to address opportunities or issues uncovered in analysis.


  • Develop deep level of knowledge about Small Commercial program business as well as business partners, including financial results, staffing, technology, various distribution capabilities, strategies and business priorities.
  • Work effectively with external partners to understand small commercial marketplace and industry niches in order to identify best in class opportunities.
  • Consultatively identify methods to strengthen relationship with Program Administrators by improving their business or financial results.

Required Skills/Experience

  • 7 - 10 years underwriting Proprety/Casualty lines, including 3+ years of program management experience. 


  • Bachelors Degree 

The Company

Arch Insurance is a global insurer offering our clients superior coverage and service. We embody the Arch guiding principle of focusing on retaining experienced and talented employees to differentiate us from the rest of the pack. Our group operates from offices in the US, Canada, Bermuda, UK, and Australia, providing specialty risk solutions to clients worldwide across a wide range of industries. With over ten years of operating history and strong financial ratings, our track record remains solid.


Arch Insurance employs a disciplined underwriting approach and prudent risk selection across all types of business. Our mission is to provide our insureds with superb coverage and claims handling through careful and diligent underwriting of risks and business-friendly solutions. Across our global operations, Arch Insurance employees are ready to meet your needs with professionalism and excellence.


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