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The Desktop Support Specialist provides advanced end-user support for assigned desktop, mobile devices or telephone systems and diagnose, troubleshoot, and resolve complex technical problems. The End User Support Specialist II will operate under defined processes and procedures, end user support staff and make decisions regarding short-term priorities/work activities requiring interpretation of guidelines, policies and procedures. This position will be based from the London office location and will require occasional travel to other branches offices locations.
The credit controller is responsible for analysis and recording of various credit control transactions, cash collection and monitoring. The candidate will be responsible for their own portfolio of brokers which includes sending statements, preparing reconciliations, liaising with brokers and their finance departments, preparing and generating various reports with a strong focus on accuracy, timeliness, customer service and the ability to work in a fast paced environment. The candidate will provide support and be part of the UK Finance team in London.
The Product Manager will be required to meet and interact regularly with various multi-functional teams including Information Technology, Sales and Distribution, Actuarial, Operations, Arch Online, Underwriting, Marketing, Broker Relationship Development Managers and the regional management team.
A key requirement of the role is to drive Arch Regional growth and efficiency through the rationalisation and maintenance of the existing product suite and the development of new go-to-market solutions in response to Broker requirements or industry/market trends.
Strong underwriting technical skills and interpersonal (written and verbal) skills are required. A significant component of the role will involve managing and driving project related activities which will require a demonstrated capacity to manage competing priorities and deliver to deadlines.
The IT Governance Analyst helps to assess and report on IT performance by collecting key metrics and performance indicators, performing analysis and research, preparing presentations and briefing stakeholders on the findings. He / She will work with various members of IT to perform the functions of this role as required.
The Claims Handler’s responsibility relates to claims generated by Arch Insurance (UK) Ltd in all territories (predominantly the UK and Ireland). Duties include the following:
- Handling claims associated with Arch Insurance (UK) Ltd policies in the Financial Lines business, specifically Professional Liability.
- Delivering a high level claims service. This involves regular communication with claims managers, underwriters, brokers, coverholders and insured clients.
- Assisting underwriters in the implementation of their overall underwriting strategy.
- Managing service providers involved in the claims function on a day to day basis.
- Assisting in the Management of TPAs.
This position is intended for a candidate seeking growth opportunity in a dynamic organization. The trainee will join a specific business unit, as assigned, and will receive ongoing on-the-job training in his/her line of business. The trainee also will be part of the company’s year-long Underwriter Training Program, and as such, he/she will participate with other trainees in formal classroom training which takes place in the Fall. This is an intense, two-week training session which expands the trainee’s insurance knowledge and understanding of Arch’s strategy, culture, products, and services. As a follow-up in the Spring, there is a one-week classroom session offering specific knowledge- and skills-building workshops.
The responsibility of a Claims Assistant in Arch Insurance UK (Company and Syndicate) relates to claims generated by Arch in all territories. Duties include the following:
- Enter claims in claims systems and create files
- Assist with scanning of documentation
- Assist in management of bordereau claims
- Preparation of reports as requested, including excel spreadsheets and/or other claims report sheets, or work-up related documentation
- Maintenance of appropriate monthly bordereau to record external claims activity for management reports
- Where instructed, agree payments and reserves on relevant systems
- Assist Claims Handlers with keeping updated correspondence on files
- General duties associated with day to day claims operations, including file preparation, general filing, answering telephones, booking meeting rooms, setting up meetings
Handle low level claims associated with Arch Insurance UK
Under general supervision, provide underwriting support by providing financial analysis, risk assessment, file maintenance, technical and underwriting support.
The Branch Manager (BM) will have direct report into the Regional Director. The Branch Manager. will work as part of the broader regional management team but more specifically with the local Underwriting Manager, Business Development Relationship Manager and the Leicester branch underwriting team to build and maintain strong broker relationships which will materially contribute to UKR business performance both in a retention and new business context.
A strong understanding of broker segmentation, Arch propositions and the ability to interpret, work to and report against key performance indicators is required.
Analytical, problem solving and prioritisation skills with the ability to raise awareness of market trends and emerging opportunities are essential requirements.
Strong written and verbal communication skills are required to build both internal relationships within the broader Arch Insurance group and within the regional broker community.
The Senior Underwriter of Arch Private Equity is responsible for the technical underwriting and account management of guaranteed cost property and casualty programs; this includes working with retail brokers to attract and retain these accounts. The position reports to the Vice President, Private Equity Casualty.
The primary focus of the Underwriting Assistant will be on the support functions to a team of underwriters including the processing of endorsements, binders and billing transactions; the gathering and qualifying of underwriting data from our brokers. The Underwriting Assistant is responsible for contributing to the profitability and revenue goals of the department through individual account underwriting support. Duties include assisting the underwriter in the evaluation, pricing and underwriting of individual accounts and providing customer servicing of our accounts through processing transactions.
To underwrite a profitable account in accordance with the agreed Hull & War Business Plan and within the terms and conditions of the individual’s underwriting authority. The role of an Assistant Underwriter has a number of specific skill sets that distinguish it from any other role:
- Technical Product Knowledge and Risk Assessment:
The individual must have a high level of specialist knowledge of the product line including the competitive environment, the policy form language and the ability to analyse and assess the risk factors.
- Client and Broker Relationship Management:
The role requires the individual to develop their relationships with clients and brokers and manage those relationships to generate the portfolio. The individual must be able to distinguish themselves from the competition in order to achieve.
Direct and manage the regulatory compliance aspects of loss control services, monitoring, conformance and reporting. Develop and file corporate loss control plans, best practices and guidelines. Maintain consistency in policy and procedure across business units. Review and approve loss control services documentation provided by business unit Loss Control staff and third-party vendors. Provide loss control consultation and risk evaluation at the request of the Programs and E&S Casualty business units.
The M&A Integration Director position is responsible for leading the integration efforts of acquired organizations onto the McNeil & Company platform. Seamless integration will be a key competitive advantage for McNeil & Company versus other potential acquirers, and this position will ensure that objective is achieved and that acquired organizations will be able to promote this capability. This position is directly accountable for the following responsibilities:
The Digital Product Manager has responsibility for solving human and business problems with new technology. This role drives the product strategy, product roadmap development, and market delivery/operation of the product offering in assigned business segment. The Digital Product Manager will work closely with business peers and digital product management team members to effectively execute against digital initiatives including Partner Products, web/mobile channel, and Enterprise Technologies. The incumbent will be an experienced dynamic, multidimensional digital professional who is strategic, technology savvy, and skilled in both product strategy and operational efficiencies.
This position is responsible for the overall profit and growth of an assigned territory.
This position is responsible for the overall profit and growth of an assigned territory.
The Data Analyst will work alongside an existing team in Manila and the Bordereaux Process Manager based in London and is responsible for
- Supporting the tracking/processing and improvement in quality of all bordereaux information
- Ensuring that terms and conditions within the binding authority agreements are maintained and that data is handled and processed in a consistent manner providing accurate and timely management information.
- Assisting with the development of all DUA systems
- Providing ad hoc support to the Bordereaux Manager where required.
The Software Engineer III develops, implements, and maintains software solutions that enable business operations to realize company goals & objectives. The incumbent performs analysis, design, coding, debugging, testing, and support of software applications. May be assigned to develop new applications/systems, enhance/upgrade existing systems or provide production support. He/she works independently on moderately complex projects, receiving only general direction. May provide assistance and direction to less experienced peers.